Level Up Casino Cookies Policy
This Cookies Policy explains how Level Up Casino uses cookies and similar technologies when you visit or use our online casino services in Australia. It should be read together with our Privacy Policy and Terms and Conditions, which provide further information about how your personal information and account are managed.
Cookies help Level Up Casino operate a secure, reliable and user-friendly website. They may also help us understand how visitors use our services, remember selected preferences and present more relevant information. By continuing to use the website, you acknowledge that cookies may be used as described below. You can manage certain cookie choices through your browser or available consent settings.
Understanding Cookies
Cookies are small text files placed on your computer, mobile phone, tablet or other device when you visit a website. They allow the website to recognise your device during a visit or on a later occasion. A cookie does not usually identify you by name on its own, but it may be associated with information connected to your device, browser, account or website activity.
Cookies can be temporary or persistent. Session cookies remain active only while your browser is open and are normally removed when the session ends. Persistent cookies remain on your device for a set period or until you delete them. Their duration depends on their purpose and the settings applied by Level Up Casino or an authorised service provider.
Level Up Casino may also use technologies that perform a similar function, such as pixels, tags, local storage and device-related identifiers. This policy refers to these technologies collectively as cookies where appropriate.
Cookie Categories
The cookies used on the Level Up Casino website can be grouped according to their purpose. Some cookies are necessary for the website to work, while others support performance, personalisation or marketing activities.
- Essential cookies support core website functions, security controls, account access and other services that cannot operate properly without them.
- Performance cookies collect information about website use, such as page visits, loading issues and general interaction patterns.
- Functional cookies remember choices and settings to make future visits more convenient and consistent.
- Marketing cookies may help measure advertising activity, limit repeated advertisements and provide content that is more relevant to your interests.
The specific cookies used may change as the website, its features and its service providers develop. The availability of a cookie category does not mean that every cookie in that category will be used at all times.
Cookies Needed for Operation
Essential cookies are required for important parts of the Level Up Casino website to function. They may be used when you create or access an account, move between secure areas, use account features or interact with gameplay and payment-related pages.
These cookies can help with tasks such as:
- Maintaining a secure browsing and login session.
- Recognising the device during a single visit.
- Supporting fraud prevention, risk controls and security monitoring.
- Remembering information needed to deliver a requested service.
- Maintaining technical stability and routing website traffic.
- Applying responsible gambling and age-related access controls where relevant to the service.
Because these cookies support necessary functions, disabling them may prevent parts of the website from working, restrict access to account features or require you to repeat certain selections. Essential cookies generally cannot be refused through optional cookie preference tools, although you may be able to block them through your browser settings.
Measuring Website Performance
Performance cookies help Level Up Casino understand how the website operates and how visitors use it. They may provide aggregated or pseudonymous information about page response times, navigation paths, errors, commonly used features and general engagement with the website.
This information can help us identify technical problems, improve the layout and usability of the casino, assess the reliability of new features and prioritise maintenance. For example, performance information may show that a page takes longer to load on certain devices or that visitors encounter an error when completing a particular action.
Performance cookies are intended to support analysis and service improvement rather than directly identify you. Where third-party analytics tools are used, the relevant provider may process information according to its own privacy documentation and contractual arrangements with Level Up Casino.
Remembering Your Preferences
Functional cookies allow the website to remember choices you make. These may include language or display preferences, selected settings, region-related choices, session preferences and other options that make the website easier to use.
When functional cookies are enabled, you may not need to enter the same preferences every time you return. They can also help Level Up Casino provide a more consistent experience across pages during the same visit. If you disable these cookies, the website may still be available, but certain features may not operate as conveniently or may need to be selected again.
Functional cookies do not necessarily relate to advertising. Their primary purpose is to support requested functionality and improve the way the website responds to your preferences.
Advertising and Marketing Tools
Marketing cookies may be used to understand interactions with promotional content, measure campaign performance and help deliver advertising that is more relevant to your apparent interests. They may record that a device has visited the website or interacted with a particular advertisement, but they are not intended to reveal your account password or payment details.
These cookies may support activities such as:
- Measuring visits generated by an advertising campaign.
- Understanding whether promotional content has been viewed or selected.
- Managing the frequency with which an advertisement is shown.
- Assessing the effectiveness of marketing channels.
- Building audience groups based on browsing activity, where permitted.
Marketing cookies may be placed by Level Up Casino or by selected advertising and measurement providers acting on our behalf or independently. Their use may depend on your consent settings, the browser you use and the availability of relevant controls. Disabling these cookies will not necessarily remove all advertising, but it may make advertising less tailored to your interests.
Level Up Casino does not use cookies as a substitute for responsible gambling controls. Marketing activity remains subject to applicable internal restrictions and the information available to us about a user or device.
Controlling Cookie Settings
You can control cookies in several ways. Where a cookie preference tool is available on the website, you may use it to accept or refuse optional categories. You can also adjust your browser settings to block cookies, delete stored cookies or notify you before a cookie is placed.
Browser controls differ by provider and device. If you delete all cookies, you may be signed out of websites, lose saved preferences and need to repeat certain settings. Blocking essential cookies may also affect security, account access, gameplay features or other core services on Level Up Casino.
Some devices provide separate privacy controls for advertising identifiers and tracking technologies. These settings may affect how third-party services recognise your device. Changing browser or device settings does not necessarily remove information already collected by a service provider.
If you have questions about a cookie preference or need help understanding the options available on the website, please use the Level Up Casino contact page. You should also review your browser provider's instructions for detailed information about cookie management.
Cookies From Other Providers
Some cookies may be placed by third parties that provide services used by Level Up Casino. These providers may support website security, analytics, technical infrastructure, payment-related functionality, advertising measurement or other business operations. A third party may receive information about your device, browser, website interactions or the service being used.
Third-party cookies are controlled by the relevant provider as well as by your browser and, where applicable, the cookie settings offered on the Level Up Casino website. Third parties may use their own technologies and may have separate privacy policies explaining how they collect, use, retain and disclose information.
Level Up Casino selects service providers for legitimate operational purposes and takes reasonable steps to manage relationships with providers involved in website services. Even so, we cannot control every aspect of a third party's independent processing. You should review the provider's own information when a third-party service is presented or when you use a related feature.
Cookies may also be stored by embedded content, social media functionality or external measurement tools. If you interact with such content, the relevant third party may collect information directly from your browser. Refusing optional cookies can reduce this activity, although certain embedded functions may then be unavailable.
Changes to This Policy
Level Up Casino may update this Cookies Policy when our website, technology, service providers or operational practices change. We may also revise it to reflect developments in privacy expectations or applicable requirements. The updated version will be published on the website with a revised date where appropriate.
Changes may include the introduction of new cookie categories, the removal of technologies no longer needed or adjustments to the purposes for which cookies are used. If a change requires a new choice or notice, we will provide an appropriate prompt or update the available preference controls.
We recommend checking this page periodically so that you remain informed about how cookies are used. Your continued use of Level Up Casino after an updated policy is made available will be handled in accordance with the revised policy, subject to any consent choices that apply.
Level Up Casino is intended for people aged 18 and over. Please use the website responsibly and review the related privacy and responsible gambling information before using our services.
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